Experience Range – 8 to 15 years
Skill – SAP MM/PP Support, SAP MM/PP Configuration
Role Overview:
We are looking for a skilled SAP MM/PP Support Specialist to join our team and provide end-to-end support and consulting in SAP Materials Management (MM) and Production Planning (PP) modules. The ideal candidate will possess a strong background in procurement, inventory management, and production processes, along with hands-on SAP configuration experience. You’ll work closely with business stakeholders to deliver optimal solutions and ensure smooth operations within the SAP ecosystem.
Key Responsibilities:
- Facilitate the support and enhancement of SAP MM and PP modules to improve client business operations
- Collaborate with business SMEs and end-users to gather requirements, troubleshoot issues, and provide training
- Analyze existing business processes and recommend SAP-based solutions to address client needs
- Provide configuration and support for MM functionalities such as:
- Master Data (Material, Vendor, Source Lists)
- Payment terms, pricing procedures
- Release strategies, goods receipt, inventory management
- Invoice verification and payments
- Provide configuration and support for PP functionalities including:
- Master Data, BOMs, MRP, Capacity Planning, Demand Management
- Order processing/execution, Costing, and Period-End Closures
- Categorize and prioritize tickets based on severity, perform root cause analysis, and ensure resolution within SLAs
- Coordinate with cross-functional teams and escalate issues when necessary
- Maintain documentation and share knowledge for faster issue resolution and continuous improvement
- Proactively monitor systems and interfaces, providing regular feedback to the Production Support Manager
- Work on environments with multiple interfaces (via SAP PI/PO, etc.)
Qualifications & Experience:
- Bachelor's degree in Engineering from a recognized institution
- Minimum 3 years of domain experience in procurement and inventory management
- Minimum 7 years of experience in SAP MM/PP modules
- Experience in at least one full SAP ERP lifecycle implementation
- Proven experience in SAP ERP support for large clients
- Strong configuration knowledge in both MM and PP modules
- Hands-on experience with SAP integration tools and interface environments (e.g., SAP PI)
- Language Proficiency: Fluency in Japanese is required; moderate proficiency in English is expected for communication and documentation.