Retail IT PM

Company: One famous retailing company

Contractor

Responsibility:

• Business Requirement Analysis and Solution Design
  • Conduct in-depth research on retail store business processes to accurately identify IT business requirements.
  • Collaborate closely with business departments to formulate practical IT solutions.
  • Translate business requirements into technical requirements, coordinate the technical team for solution development and implementation, and ensure project deliverables meet business expectations.
• Digital Store Project Management
  • Lead digital store-related projects (such as self-checkout system deployment, new retail store solution implementation, etc.).
  • Manage the full project lifecycle, including project planning, resource coordination, progress tracking, risk control, etc.
  • Ensure on-time and high-quality project delivery, achieve project objectives, and enhance the digital level and competitiveness of stores.
• Cross-Departmental Collaboration and Communication
  • Maintain close communication with internal departments (such as Operations, Marketing, Finance, etc.) to understand business pain points and needs and provide effective IT support.
  • Coordinate with external suppliers and partners to ensure technical services and products comply with company standards and requirements, and establish good cooperative relationships.
• Data Analysis & Reporting:
  • Track key performance indicators (KPIs) and analyze program performance.
  • Prepare regular reports on program progress and outcomes.
  • Leverage data to identify areas for improvement and optimize program effectiveness.
  • Conduct post-program reviews to identify key learnings and best practices.
• Process Improvement:
  • Continuously identify and implement process improvements to streamline program execution and enhance efficiency.
  • Develop and maintain best practices and standard operating procedures.
• Stay Informed:
  • Stay abreast of industry trends, best practices, and competitive landscapes in the retail sector.
  • Attend relevant industry events and conferences.

Qualifications:

• Education: Bachelor's degree in related field.
• Experience: 10-15 years of experience in retail program management, project management, or a related field.
• Skills:
  • Project Management: Proven ability to manage multiple projects simultaneously, prioritize tasks effectively, and meet deadlines.
  • Analytical & Problem-Solving Skills: Strong analytical and problem-solving skills with the ability to analyze data, identify trends, and make data-driven decisions.
  • Communication & Interpersonal Skills: Excellent written and verbal communication skills with the ability to effectively communicate with all levels of the organization.
  • Organizational & Time Management Skills: Highly organized with strong time management and prioritization skills.
  • Proficiency in Microsoft Office Suite: Proficient in Microsoft Excel, PowerPoint, and Word.
  • Experience with project management software (e.g., Jira, Confluence) is a plus.

Personal Attributes:

• Results-oriented with a strong work ethic and a passion for achieving success.
• Detail-oriented with a high level of accuracy and attention to detail.
• Adaptable and able to thrive in a fast-paced and dynamic environment.
• A strong team player with a positive and collaborative attitude.
• A proactive and self-starter with the ability to work independently.