Description:
The client needs resources to support IT Infrastructure operations (e.g. 1st, 2nd, 3rd level IT support, Server and Landscape and Data center operations) which maintain clients ongoing business operation / business continuity. Hardware and software maintenance (break/fix, upgrades, etc.) is NOT included!
Infrastructure specific Services: Network and Telecommunication Specialists, Storage-, Server-, SAP Basis –Operation Specialists, Client Technology Field Support, IT Helpdesk, IT NON-SAP Product Specialists, IT Security."
Share Admin Tool operations
– Group/Home/Temporary share support
Data restore
- Simpana Archiving operations
- 3rd level support – ITdirect operations
- Active Directory operations
- VM ware imaging
- SharePoint online support
- SharePoint online consulting
- Server file systems administration
- User administration
- Print services administration
- Active Directory administration
- Backup of server configurations
- Server troubleshooting
- DNS administration