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SAP Commerce Cloud Business User

Course announcements In this course, participants will learn about SAP Commerce features, concepts, and user interfaces from a functional perspective to get an all-round view of the software. This course…

Last Updated: March 2026

Overview

Overview

Course announcements In this course, participants will learn about SAP Commerce features, concepts, and user interfaces from a functional perspective to get an all-round view of the software. This course contains demonstrations by trainers as well as hands-on exercises for…

Course Goals

  • This course will prepare you to: Describe and identify SAP Commerce Cloud features and user interfaces from a functional perspective.

Lessons and Topics

  • Overview Major Modules
  • Business & Administration Tools
  • Product Content Management Catalogs & Products
  • Backoffice Product Cockpit
  • Catalogs, Categories, Products
  • Catalog Management
  • Product Modeling
  • Classification
  • Product Variants
  • (Exercise) Product Content Management
  • Web Content Management CMS Overview
  • (Exercise) WCM CMS
  • Personalization
  • (Exercise) WCM Personalization
  • SAP Commerce Cloud, Composable Storefront
  • Commerce Search
  • (Exercise) Search
  • Pricing
  • Cart Features & Checkout Types
  • Promotions & Coupons
  • (Exercise) Promotions
  • Order Management Payment
  • Basic Order Management Related Features
  • Order Management Services Module
  • Customer Support Overview
  • Customer Management
  • Order Cancellations & Returns
  • Customer Service Module
  • Fraud Detection
  • (Exercise) Customer Support
  • B2B Commerce Account Management
  • Organization Management
  • Catalog, Pricing & Stock
  • Ordering & Checkout
  • PunchOut Support
  • (Exercise) B2B Commerce
  • Integration General Introduction
  • Internal Integration Solutions
  • External Integration Solutions
  • How to Choose?
  • Essential Foundations Architecture
  • Security
  • Automation (CronJobs)
  • Validation Framework
  • ImpEx
  • Workflows
  • (Exercise) Essential Foundations
  • Good to Know Licensing & Versioning
  • Deployment & Maintenance
  • SAP Commerce Cloud
  • Industry-Specific Accelerators
  • Intelligent Selling Services
  • GDPR
  • Webography

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