SAP S/4HANA Service – Service Processing

Overview

Course announcements This course will prepare you to configure the most important business processes in SAP S/4HANA Service. The configuration for both and on-site service process and an in-house repair process is explained. Service contract configuration is also a topic.…

This course will prepare you to: -Perform general configuration of service processes in SAP S/4HANA Service -Configure an on-site service process in SAP S/4HANA Service -Configure an in-house repair process in SAP S/4HANA Service -Configure service contracts in SAP S/4HANA Service

Introducing Service Processing in SAP S/4HANA and Learning its Process Steps -Executing a Service Process in SAP S/4HANA Learning the General Configuration of Service Processing -Configuring a Transaction Type -Configuring an Item Category -Configuring Item Category Determination -Configuring Copying Control for Business Transactions -Configuring the Integration with Controlling in SAP S/4HANA -Configuring the Integration with the Cross-Application Time Sheet (CATS) -Configuring Pricing for Service Transactions -Configuring More Basic Settings for Business Transactions Configuring an On-site Service Process -Configuring Service Requests -Configuring Service Order Quotations and Service Orders -Configuring Service Confirmations and Service Billing -Configuring the Service with Advanced Execution Scenario Configuring In-House Repair -Processing an In-House Repair -Learning the Configuration of In-House Repair Configuring Service Contracts -Learning the Configuration of Service Contracts Appendix: Understanding the Technical Architecture and the Configuration of the User Interface -Outlining the Architecture behind SAP S/4HANA Service -Configuring the User Interface

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