Certification

New Salesforce Admin Exam (Updated for 2021 Syllabus)

Luciano

11 June 2021

The Salesforce Admin exam will be changing on June 23, 2021. While it may look like there were many changes, actually more than 90% of the topics you need to be knowledgeable in are the same as in the previous exam outline.

So what is changing?

For starters, the number of exam sections have been reduced from 12 to 7. Previous sections were either moved or renamed as shown below.

PREVIOUS SECTIONS	STATUS
Activity Management and Collaboration	Moved to : Productivity and Collaboration
Analytics—Reports and Dashboards	Moved to : Data and Analytics Management
AppExchange	Moved to : Productivity and Collaboration
Data Management	Moved to : Data and Analytics Management
Desktop and Mobile Administration	Moved to : Productivity and Collaboration
Organizational Setup	Moved to : Configuration and Setup
Sales and Marketing Applications	Sales and Marketing Applications
Security and Access	Moved to : Configuration and Setup
Service and Support Applications	Service and Support Applications
Standard and Custom Objects	Renamed to : Object Manager and Lightning App Builder
User Setup	Moved to : Configuration and Setup
Workflow/Process Automation	Workflow/Process Automation

Additionally, 3 of the current exam sections remain the same and 4 new sections have been added:

CURRENT SECTIONS	STATUS
Configuration and Setup: 20%	NEW
Data and Analytics Management: 14%	NEW
Object Manager and Lightning App Builder: 20%	NEW
Productivity and Collaboration: 7%	NEW
Sales and Marketing Applications: 12%	Existing
Service and Support Applications: 11%	Existing
Workflow/Process Automation: 16%	Existing

Detailed objectives have also been reduced from 34 to 26. 16 detailed objectives remain the same, whereas the remaining 10 only had some modifications in the descriptions.

If you’ve already booked your exam and have been studying using the previous exam outline, no need to worry! The area to focus on is the new detailed objective to be added to the Workflow/Process Automation section: Describe capabilities and use cases for Flow.

Also take note that three detailed objectives from the current exam outline have been retired, so you do not need to study those.

1 new detailed objective has been added to the new exam outline:

Workflow/Process Automation: Describe capabilities and use cases for Flow.

3 detailed objectives from the current exam outline have been removed, namely:

Describe the capability of Salesforce Content.
Describe the capabilities of Salesforce Knowledge.
Describe the capabilities of the Salesforce Communities

The updated exam outline consists of a total of 26 detailed objectives (Click on each section to view):

IN SUMMARY:

1 new detailed objective
16 detailed objectives remained exactly the same
10 detailed objectives were modified, most with small modifications
3 detailed objectives will be retired

As always, we continually monitor the exam outlines for changes. When we find a change we get to work and update our study guides and practice exams as soon as possible.

We hope you find this information useful. Should you have questions or clarifications, don’t hesitate to drop us a comment below.

Good luck!

Author: Martin Gessner

Martin Gessner

Martin Gessner is the Founder of Focus on Force.He has spent over 10 years working in various Salesforce roles including business analyst, project manager, consultant and solutions architect. Along the way he has earned twelve certifications, published “The Salesforce Career Playbook”, and helps Salesforce professionals learn more about Salesforce, develop their career and prepare for certifications.